At Viral Asset, customer satisfaction is important to us. If you experience an issue with your order, please contact us at akshatbusinesss@gmail.com and we will review your request.

1. Return Eligibility

We accept return requests within 7 days of delivery, subject to the conditions below.

To be eligible for a return, the product must:

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  Be unused and unworn.
  
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  Be in its original condition.
  
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  Be returned with its original packaging.
  
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  Not have been damaged, altered, or modified by the customer.
  

Due to hygiene considerations, products that have been worn or used may not be eligible for return.

2. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please include:

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  Your order number.
  
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  Clear photographs of the product.
  
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  Photographs of the packaging.
  
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  A description of the issue.
  

We will review the information and, where appropriate, offer a replacement, refund, or another suitable resolution.

3. Refunds

If your return is approved, we will process the refund after the returned product has been received and inspected.

Refunds will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

4. Non-Returnable Situations

A return may be refused where:

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  The product has been worn or used.
  
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  The product has been damaged after delivery.
  
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  The original packaging is missing or substantially damaged.
  
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  The product has been altered or modified.
  
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  The return request is made outside the applicable return period.
  

5. Return Shipping

If the product is confirmed to have been damaged, defective, or incorrectly supplied by Viral Asset, we will provide appropriate assistance regarding return shipping.

For other approved returns, return shipping costs may be the responsibility of the customer.

6. Contact

For all return and refund requests:

Viral Asset

Email: akshatbusinesss@gmail.com

Viral Asset ("we", "us", "our") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit or make a purchase from our website.

1. Information We Collect

Depending on how you interact with our website, we may collect:

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  Name
  
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  Email address
  
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  Phone number
  
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  Billing address
  
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  Shipping address
  
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  Order information
  
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  Payment-related information
  
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  Device and browser information
  
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  IP address
  
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  Website activity and interaction information
  

2. How We Use Information

We may use your information to:

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  Process and fulfill orders.
  
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  Arrange shipping and delivery.
  
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  Provide customer support.
  
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  Send order confirmations and updates.
  
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  Process payments.
  
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  Prevent fraud and unauthorized transactions.
  
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  Improve our website, products, and services.
  
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  Understand website usage.
  
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  Send marketing communications where permitted by applicable law and where appropriate consent has been obtained.
  

3. Payment Information

Payments may be processed through third-party payment providers.

Viral Asset does not intentionally collect or store complete payment card information when payment processing is handled by third-party payment providers.

Your payment information may be subject to the privacy policies and security practices of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to:

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  Maintain website functionality.
  
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  Remember preferences.
  
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  Understand website traffic.
  
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  Improve user experience.
  
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  Support advertising and marketing activities.
  

You may be able to control cookies through your browser settings.

5. Third-Party Services

We may use third-party service providers for services including:

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  Payment processing.
  
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  Shipping and delivery.
  
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  Website hosting.
  
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  Analytics.
  
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  Advertising.
  
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  Customer communication.
  
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  Fraud prevention.
  

These third parties may process information according to their own privacy policies and applicable laws.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Children's Privacy

Our website is not intentionally directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, contact:

akshatbusinesss@gmail.com

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with a revised "Last Updated" date.

10. Contact

Viral Asset

Email: akshatbusinesss@gmail.com

Welcome to Viral Asset.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Website Use

You agree to use our website only for lawful purposes.

You must not:

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  Attempt unauthorized access to our website.
  
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  Interfere with website functionality.
  
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  Use the website for fraudulent activities.
  
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  Copy or misuse our content.
  
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  Engage in activity that may damage our business, website, or customers.
  

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and other information.

However, slight differences in color, appearance, texture, size, packaging, and natural gemstone characteristics may occur.

Such natural variations do not necessarily constitute a product defect.

3. Orders

When placing an order, you agree to provide accurate and complete information.

Viral Asset reserves the right to refuse or cancel an order where reasonably necessary, including situations involving:

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  Suspected fraudulent activity.
  
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  Incorrect pricing or product information.
  
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  Inventory or availability issues.
  
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  Incorrect customer information.
  
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  Technical errors.
  
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  Other circumstances that prevent us from fulfilling the order.
  

If we cancel a paid order, any eligible payment will be refunded through the applicable payment method.

4. Prices

Prices displayed on the website may change without prior notice.

The price applicable at the time of purchase will generally apply to your order.

5. Shipping

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe provided on our website.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including courier delays, weather, public holidays, incorrect addresses, customs procedures, or other unforeseen circumstances.

Customers are responsible for providing accurate delivery information.

6. Intellectual Property

All content appearing on the Viral Asset website, including photographs, graphics, logos, product descriptions, text, designs, videos, and other materials, is owned by or licensed to Viral Asset unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially exploit our content without prior written permission.

7. Pregnancy & Wellness Disclaimer

IMPORTANT:

The pregnancy bracelet sold by Viral Asset is intended for spiritual, symbolic, cultural, and general wellness purposes only.

It is not a medical device, medicine, treatment, or substitute for professional medical advice, diagnosis, or care.

Viral Asset does not claim that wearing the bracelet can:

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  Guarantee conception.
  
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  Prevent miscarriage.
  
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  Treat infertility.
  
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  Prevent pregnancy complications.
  
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  Treat or cure any disease or medical condition.
  
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  Guarantee a healthy pregnancy or birth outcome.
  
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  Replace medication or medical treatment.
  

Any references to positivity, protection, energy, emotional balance, spirituality, crystals, or traditional beliefs represent the intended spiritual or symbolic nature of the product and should not be interpreted as medical claims or guarantees.

If you are pregnant or have questions regarding your health or pregnancy, please consult a qualified healthcare professional.

8. No Guarantee of Results

Individual experiences with spiritual, symbolic, or wellness products may vary.

Viral Asset does not guarantee any particular physical, medical, emotional, spiritual, or pregnancy-related outcome from using the product.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Viral Asset will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.

10. Changes to These Terms

Viral Asset may update these Terms & Conditions from time to time.

Changes will be posted on this page with an updated date.

11. Contact

For questions regarding these Terms:

Viral Asset

Email: akshatbusinesss@gmail.com