At Viral Asset, we carefully prepare each personalized bracelet according to the information provided by the customer. We want every customer to have a positive shopping experience.

For any order-related issue, please contact us at akshatbusinesss@gmail.com.

1. Personalized Products

The Personalised Classic Bracelet is customized according to the details submitted by the customer.

Because personalized products are specially prepared for individual orders, they are generally not eligible for return or refund due to a change of mind, incorrect customer-entered information, or simply no longer being wanted.

Please carefully check the spelling and personalization details before completing your order.

2. Damaged or Defective Product

If your bracelet arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery.

Please provide:

• 
  Order number
  
• 
  Clear photographs of the product
  
• 
  Photographs of the packaging
  
• 
  A clear photograph/video showing the issue
  

After reviewing the issue, Viral Asset may offer a replacement, refund, or another appropriate resolution, subject to verification.

3. Incorrect Personalization

If Viral Asset makes a personalization error that differs from the information correctly submitted with your order, please contact us.

After verification, we may provide a replacement or another appropriate resolution.

If the customer entered the wrong name, spelling, or other customization information, the order may not qualify for a refund or replacement.

4. Used or Damaged Products

We may not accept returns where the product has been:

• 
  Used or worn and subsequently damaged
  
• 
  Modified or altered
  
• 
  Damaged through improper handling
  
• 
  Damaged through normal wear and tear
  
• 
  Returned without required components
  

5. Refund Processing

Where a refund is approved, it will generally be processed through the original payment method or another appropriate payment method available for the transaction.

The time required for the refund to appear may depend on your bank or payment provider.

6. Contact

Viral Asset

Email: akshatbusinesss@gmail.com

At Viral Asset, we respect your privacy and take reasonable steps to protect the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

We may collect:

• 
  Name
  
• 
  Email address
  
• 
  Phone number
  
• 
  Billing address
  
• 
  Shipping address
  
• 
  Personalization details
  
• 
  Order information
  
• 
  Payment-related information
  
• 
  IP address
  
• 
  Browser and device information
  
• 
  Website usage information
  

2. How We Use Your Information

We may use your information to:

• 
  Process and personalize your order
  
• 
  Process payments
  
• 
  Arrange shipping and delivery
  
• 
  Provide customer support
  
• 
  Send order confirmations and updates
  
• 
  Prevent fraud and unauthorized transactions
  
• 
  Improve our website and services
  
• 
  Send promotional communications where legally permitted
  

3. Personalization Information

Names or other details submitted for personalization are used to prepare and fulfill your order.

Where necessary, relevant order information may be shared with third-party suppliers, production partners, shipping providers, payment processors, or other service providers involved in fulfilling your order.

4. Payment Information

Payments may be processed through third-party payment providers.

Where third-party payment processing is used, Viral Asset does not intentionally store complete payment card or banking information on its own servers.

5. Cookies

Our website may use cookies and similar technologies to:

• 
  Maintain website functionality
  
• 
  Remember preferences
  
• 
  Analyze website traffic
  
• 
  Improve user experience
  
• 
  Support advertising and marketing activities
  

You may manage certain cookies through your browser settings.

6. Third-Party Services

We may use third-party providers for:

• 
  Payment processing
  
• 
  Personalization and order fulfillment
  
• 
  Shipping
  
• 
  Website hosting
  
• 
  Analytics
  
• 
  Advertising
  
• 
  Customer support
  
• 
  Fraud prevention
  

These providers may process information according to their own privacy policies and applicable laws.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

8. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, contact:

akshatbusinesss@gmail.com

9. Changes to This Policy

Viral Asset may update this Privacy Policy periodically. Changes will be published on this page with a revised date.

10. Contact

Viral Asset

Email: akshatbusinesss@gmail.com

Welcome to Viral Asset.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Website Use

You agree to use our website only for lawful purposes.

You must not:

• 
  Attempt unauthorized access to our website
  
• 
  Interfere with website functionality
  
• 
  Use our website for fraudulent activities
  
• 
  Copy or misuse our content
  
• 
  Engage in activities that could harm our website, business, or customers
  

2. Personalized Products

The Personalised Classic Bracelet is produced according to the customization information submitted by the customer.

Customers are responsible for ensuring that:

• 
  The name is spelled correctly.
  
• 
  The personalization information is accurate.
  
• 
  The submitted information is appropriate.
  

Once an order has entered the customization or production process, changes may not be possible.

3. Product Appearance

Product photographs are provided for illustrative purposes.

Actual products may have minor differences in appearance due to:

• 
  Lighting
  
• 
  Photography
  
• 
  Screen settings
  
• 
  Manufacturing batches
  
• 
  Material variations
  

Such minor differences do not necessarily indicate a defect.

4. Orders

Customers must provide accurate and complete information when placing an order.

Viral Asset may cancel or refuse an order where reasonably necessary, including circumstances involving:

• 
  Suspected fraud
  
• 
  Incorrect pricing
  
• 
  Inventory issues
  
• 
  Technical errors
  
• 
  Incorrect customer information
  
• 
  Circumstances preventing fulfillment
  

If a paid order is cancelled by Viral Asset, any eligible payment will be refunded through the applicable payment method.

5. Pricing

Prices displayed on our website may change without prior notice.

The price applicable at the time of purchase will generally apply to that order.

6. Shipping

We make reasonable efforts to dispatch orders within the estimated processing period displayed on our website.

Delivery estimates may be affected by:

• 
  Courier delays
  
• 
  Weather
  
• 
  Holidays
  
• 
  Incorrect addresses
  
• 
  Transportation issues
  
• 
  Other circumstances outside our reasonable control
  

Customers are responsible for providing accurate delivery information.

7. Jewelry Care

To maintain the appearance of your bracelet, we recommend avoiding prolonged exposure to:

• 
  Water
  
• 
  Perfumes
  
• 
  Lotions
  
• 
  Harsh chemicals
  
• 
  Excessive moisture
  

Normal wear and tear is not necessarily considered a manufacturing defect.

8. Intellectual Property

All content on the Viral Asset website, including photographs, graphics, logos, text, product descriptions, designs, and videos, is owned by or licensed to Viral Asset unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without written permission.

9. No Guarantee of Personal Outcomes

The bracelet is sold as a personalized fashion and gifting accessory.

Viral Asset does not guarantee any particular emotional, relationship, financial, spiritual, or other personal outcome from purchasing or wearing the product.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Viral Asset will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded.

11. Changes to These Terms

Viral Asset may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised date.

12. Contact

Viral Asset

Email: akshatbusinesss@gmail.com